Your privacy matters. This Privacy Policy forms part of the jps88 Member Agreement and should be read alongside our
Terms & Conditions. By registering a jps88 Account or continuing to use any jps88 service, you acknowledge that you have read and understood this policy. If you do not agree with any part of this policy, please discontinue use of the Platform and contact support to close your Account.
This Privacy Policy applies to all personal data processed by jps88 in connection with the operation of jps88.pro and all associated services, including sportsbook wagering, live casino, slot games, togel (Indonesia's traditional numbers lottery) products, virtual sports, and e-sports betting markets.
jps88 acts as the data controller in respect of personal data collected directly from Members and prospective Members through the Platform. Where jps88 engages third-party service providers to process data on its behalf, those providers act as data processors and are contractually bound to handle your data only in accordance with jps88's documented instructions and applicable data-protection standards.
This policy applies to all individuals who visit jps88.pro, register a Member Account, interact with the Platform via mobile browser, or contact jps88 support. It does not apply to third-party websites or services that may be linked to from the Platform; jps88 is not responsible for the privacy practices of external parties.
jps88 collects personal data that is necessary to deliver a secure, compliant, and personalised betting experience. The categories of data we process are set out below:
| Category |
Examples |
| Identity Data |
Full legal name, date of birth, national identity number (KTP number), passport number, profile photograph submitted for KYC verification. |
| Contact Data |
Residential address in Indonesia, email address, mobile phone number registered in your name. |
| Financial Data |
Bank account details (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), deposit and withdrawal history, transaction timestamps, IDR wallet balances. |
| Technical Data |
IP address, browser type and version, device type and operating system, screen resolution, session duration, login timestamps, and referring URL. |
| Usage Data |
Games played, bet amounts, wager types (sportsbook, slots, live casino, togel), bonus claims, tournament participation, and betting history. |
| Communications Data |
Records of live chat sessions, support emails, and any correspondence you initiate with the jps88 team, including responsible gaming requests and complaint records. |
| Marketing Preferences |
Your opt-in or opt-out choices regarding promotional emails, SMS notifications, and push notifications, together with records of promotions claimed. |
jps88 does not collect sensitive personal data such as racial or ethnic origin, religious or political beliefs, health data, or biometric data beyond what is strictly required for age and identity verification purposes.
jps88 collects personal data through the following channels:
- Registration Form: When you create a jps88 Account, you voluntarily provide your name, date of birth, contact details, and chosen login credentials.
- KYC Submission: When you complete identity verification, you upload government-issued documents. These are processed securely by our KYC provider and are not stored longer than required for verification and compliance purposes.
- Deposit & Withdrawal Transactions: Financial data is captured automatically when you initiate transactions via supported Indonesian payment methods.
- Platform Interaction: Technical and usage data are collected automatically through server logs and session-tracking technologies each time you access the Platform.
- Customer Support: When you contact our support team via live chat or email, the content of those communications is recorded and stored as part of your account history.
- Cookies & Similar Technologies: The Platform uses cookies and equivalent technologies to maintain session state, remember your preferences, and gather aggregated analytics. See Section 9 for full details.
jps88 processes your personal data only where a valid legal basis exists. The applicable bases are as follows:
- Contractual Necessity: Processing required to perform the Member Agreement — including operating your Account, processing transactions, and providing access to all Platform services.
- Legal Obligation: Processing required to comply with applicable anti-money-laundering (AML) regulations, KYC obligations, and any legally mandated record-keeping requirements under the laws of jps88's licensing jurisdiction.
- Legitimate Interests: Processing necessary to protect the integrity of the Platform, prevent fraud, conduct security monitoring, improve service quality, and conduct aggregated analytics — provided that such interests are not overridden by your fundamental rights and freedoms.
- Consent: Processing for optional purposes where you have given explicit, freely given, and withdrawable consent — primarily for marketing communications and the use of non-essential cookies. You may withdraw consent at any time by contacting support or updating your Account preferences.
jps88 uses the personal data it holds to deliver, improve, and protect its services. Specific uses include:
- Account Management: Creating, maintaining, and securing your Member Account; processing login requests; managing password resets and two-factor authentication.
- Transaction Processing: Facilitating deposits via BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata, OVO, DANA, GoPay, ShopeePay, and LinkAja; processing withdrawal requests to your verified payment method; maintaining accurate IDR wallet balances.
- Identity & Age Verification: Confirming that you meet jps88's minimum age requirement of 21 years and that your identity matches the account registration details, in line with our KYC obligations.
- Fraud & Security: Detecting and investigating suspicious activity, preventing unauthorised access, identifying multi-accounting, and protecting jps88 and its Members from fraudulent transactions.
- Regulatory Compliance: Fulfilling AML screening requirements, maintaining transaction records as required by our licensing authority, and responding to lawful requests from regulatory or law enforcement bodies.
- Responsible Gaming: Monitoring betting patterns to identify potential problem gambling behaviours and, where appropriate, proactively offering responsible gaming tools such as deposit limits or self-exclusion.
- Service Improvement: Analysing aggregated usage data and gameplay trends to improve Platform design, game selection, and the overall Member experience.
- Marketing Communications: Sending promotional offers, bonus notifications, and tournament announcements to Members who have opted in. You can unsubscribe at any time from within your Account settings or by contacting support.
- Customer Support: Responding to enquiries, resolving complaints, and maintaining records of support interactions for quality assurance.
No Data Selling: jps88 will never sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Data sharing is strictly limited to the circumstances described in Section 6.
jps88 does not share personal data with third parties except in the following specific circumstances:
- Payment Processors: Financial data is shared with our payment gateway partners and the relevant Indonesian banks or e-wallet providers (including BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, LinkAja) solely to process your transactions. These parties are independently bound by their own data-protection obligations.
- KYC & AML Providers: Identity and document data is processed by our contracted KYC verification service to confirm your identity, age, and residency. These providers operate under strict data-processing agreements with jps88.
- Game Content Providers: Limited usage data may be shared with third-party game studios such as Pragmatic Play, Evolution Gaming, Spribe, Pocket Games Soft, NetEnt, and Microgaming to facilitate the delivery of their game content and to support fair-play certification. Game providers do not receive your financial or full identity data.
- Fraud Prevention Services: Technical and usage data may be shared with specialist fraud-detection providers to identify and prevent account abuse, chargebacks, and money-laundering activity.
- Legal & Regulatory Bodies: jps88 will disclose personal data to law enforcement agencies, regulators, or courts when required to do so by law or in response to a valid legal order. We will notify you of such a disclosure unless legally prohibited from doing so.
- Business Transfers: In the event of a merger, acquisition, or sale of jps88's business assets, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections. You will be notified of any such transfer in advance.
jps88 retains personal data only for as long as it is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
| Data Category |
Retention Period |
| Account & Identity Data |
For the duration of account activity plus 5 years after account closure, to satisfy AML record-keeping obligations. |
| Financial Transaction Records |
7 years from the date of each transaction, in line with standard financial record-keeping requirements. |
| KYC Documents |
5 years from the date of verification or account closure, whichever is later. |
| Technical & Usage Data |
Up to 24 months from the date of collection, then aggregated or anonymised. |
| Support Communications |
3 years from the date of the interaction, unless the matter relates to an unresolved dispute. |
| Marketing Preferences |
Until consent is withdrawn, then promptly deleted from active marketing lists (residual records may remain in suppression lists for compliance purposes). |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Data subject to an ongoing legal hold or regulatory investigation will be retained until the matter is resolved.
jps88 implements a multi-layered technical and organisational security programme to protect your personal data against unauthorised access, disclosure, alteration, and destruction:
- 256-Bit SSL Encryption: All data transmitted between your device and jps88's servers is protected by 256-bit SSL/TLS encryption, ensuring that login credentials, financial details, and personal information cannot be intercepted in transit.
- Encrypted Data Storage: Sensitive data fields — including passwords, KTP numbers, and financial identifiers — are stored in encrypted form using industry-standard hashing and encryption algorithms. Plain-text storage of passwords is strictly prohibited.
- Access Controls: Access to personal data within jps88's systems is restricted on a need-to-know basis. Staff members are granted access permissions commensurate with their specific role, and all access is logged and periodically audited.
- Two-Factor Authentication: jps88 supports two-factor authentication (2FA) for Member Accounts. Enabling 2FA is strongly recommended and adds a critical second layer of protection to your login process.
- Security Monitoring: jps88 operates continuous intrusion detection and anomaly monitoring systems. Suspicious login attempts, unusual transaction patterns, and potential data-access violations trigger immediate automated alerts.
- Incident Response: jps88 maintains a documented data-breach response plan. In the event of a breach that is likely to result in risk to Members, affected individuals will be notified without undue delay, together with guidance on protective steps they can take.
Despite these measures, no internet transmission or electronic storage system is entirely risk-free. Members are encouraged to use strong, unique passwords and to enable 2FA to maximise the security of their Accounts.
jps88 uses cookies and similar tracking technologies to maintain session state, personalise your experience, and gather aggregated analytics that help us improve the Platform. The categories of cookies we use are:
- Strictly Necessary Cookies: These cookies are required for the Platform to function. They maintain your login session, preserve your IDR wallet state between pages, and protect against cross-site request forgery (CSRF). These cookies cannot be disabled without impairing core Platform functionality.
- Functional Cookies: These cookies remember your preferences — such as your preferred language display and notification settings — so that you do not need to re-enter them on each visit.
- Analytics Cookies: We use aggregated, anonymised analytics data to understand how Members navigate the Platform, which game categories are most popular, and where usability improvements can be made. No personally identifiable data is included in analytics reports.
- Session Integrity Cookies: Short-lived cookies that expire at the end of your browser session, used to maintain the integrity of in-progress betting activity and live-game connections.
You may manage cookie preferences through your browser settings. Disabling functional or analytics cookies will not prevent you from using the Platform, but may affect your personalisation experience. Strictly necessary cookies cannot be disabled via browser settings without losing access to core services.
As a jps88 Member, you have the following rights in respect of your personal data. To exercise any of these rights, please contact our support team at [email protected] with your request. jps88 will respond within 30 days of receipt.
Right of Access
Request a copy of the personal data jps88 holds about you, including the categories of data, purposes of processing, and any third parties with whom it has been shared.
Right to Rectification
Request correction of any inaccurate or incomplete personal data. Many fields can be updated directly within your Account settings; others require a support request.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal record-keeping obligations and AML retention requirements.
Right to Restrict Processing
Request that jps88 suspends processing of your data in specific circumstances — for example, while the accuracy of data is being contested or while an objection to processing is being evaluated.
Right to Data Portability
Request a machine-readable copy of the personal data you have provided to jps88, where processing is based on consent or contractual necessity, for transfer to another service provider.
Right to Object
Object to processing of your data for direct marketing purposes at any time, with immediate effect. You may also object to processing based on legitimate interests, subject to jps88 demonstrating an overriding legal basis.
Exercising Your Rights: To submit a data rights request, email
[email protected] with the subject line "Data Rights Request" and the nature of your request. We will verify your identity before processing any request. There is no charge for reasonable requests; jps88 reserves the right to charge an administrative fee for manifestly unfounded or excessive requests.
jps88 strictly prohibits the registration or use of its Platform by individuals under the age of 21. We do not knowingly collect personal data from persons under 21 years of age. Our KYC verification process is specifically designed to identify and prevent under-age registration.
If jps88 becomes aware that personal data has been collected from a person under the age of 21 without verified parental consent, that data will be deleted and the associated Account will be closed immediately, with any deposited funds withheld pending investigation in line with our Terms & Conditions.
If you are a parent or guardian and believe that a minor has registered a jps88 Account or provided personal data to the Platform, please contact us immediately at [email protected]. We will investigate and take prompt action.
jps88 is an internationally operated platform. To deliver its services, certain personal data may be transferred to and processed in countries outside Indonesia. These may include the jurisdiction in which jps88's licensing authority is based, as well as the jurisdictions in which our contracted service providers — including KYC, fraud prevention, and game content providers — operate their infrastructure.
Wherever personal data is transferred internationally, jps88 ensures that appropriate safeguards are in place to maintain a standard of protection equivalent to that applied to data processed domestically. Safeguards include contractual data-processing agreements incorporating standard data-protection clauses with all international processors.
Members in Indonesia should be aware that their personal data may be stored on servers located outside Indonesia. By using the jps88 Platform and agreeing to this Privacy Policy, you consent to such international transfers as described above.
jps88 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data-processing practices, applicable law, or Platform features. When material changes are made, we will notify active Members via the email address registered on their Account and post a prominent notice on the Platform, providing a minimum of 14 days' notice before the revised policy takes effect.
The "Effective Date" displayed at the top of this page indicates the date of the most recent version. We encourage you to review this Privacy Policy periodically to remain informed of how jps88 handles your data. Your continued use of the Platform after the effective date of any revised policy constitutes your acceptance of the changes.